Introduction
While flush-surge is an Australian-based business primarily serving Australian residents, we recognize that some of our website visitors and potential clients may be located in the European Economic Area (EEA). This page outlines our commitment to GDPR compliance.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you provide explicit consent for specific processing activities
- Contract Performance: When processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: When we have a legitimate business interest that does not override your fundamental rights
- Legal Obligation: When we must process data to comply with legal requirements
Your GDPR Rights
If you are a resident of the EEA, you have the following rights:
Right to Access
You have the right to request copies of your personal data we hold.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure
You have the right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing
You have the right to request restriction of processing of your personal data under certain conditions.
Right to Data Portability
You have the right to request transfer of your data to another organization or directly to you.
Right to Object
You have the right to object to our processing of your personal data under certain circumstances.
Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that significantly affect you.
Data Protection Officer
For GDPR-related inquiries, please contact our data protection officer:
Email: [email protected]
Subject: GDPR Inquiry
International Data Transfers
As we are based in Australia, any personal data you provide to us will be transferred to and processed in Australia. We ensure appropriate safeguards are in place for such transfers in accordance with GDPR requirements.
Data Retention
We retain personal data only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When personal data is no longer needed, we securely delete or anonymize it.
Exercising Your Rights
To exercise any of your GDPR rights, please contact us at [email protected] with "GDPR Request" in the subject line. We will respond to your request within one month.
You also have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements.
Cookies and Tracking
We use cookies in accordance with GDPR requirements. You can manage your cookie preferences through our cookie banner. For more information, see our Cookies Policy.
Updates to This Policy
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
For any GDPR-related questions or concerns:
Email: [email protected]
Address: Level 7, 142 Collins Street, Melbourne VIC 3000, Australia